Customers generally arrange their own shipping
- We will email you the weight & # of pallets so you can email us a BOL.
- You call your carrier and arrange the pick up of your product.
- Please remind drivers they need to be inside our gates by 3:30 pm, Monday - Friday. Carriers are often late. Please stress to the carrier that late pick ups have a gate charge, so they need to be on time. Many drivers underestimate Seattle traffic. We try to wait for trucks at the end of the day, but there is not an employee to offload them after 4:00 pm.
Helpful Information
A lot of customers ship us small parts via UPS. We can ship it back on your own UPS account, or on our account. Just let us know on your PO what you want us to do. If you don't work with shipping services and need us to arrange a pick up & drop off for you, we are happy to do it and we can add the freight to your invoice. We have an administrative fee for our time to arrange shipping.
Please email all BOL's, confirmations, etc. to our Shipping Office at: egalvinc@outlook.com
To fill out a standard *blank BOL (free online), go to: https://billoflading.org/
*Very important: Mark your BOL "Collect" so that Emerald does not get billed for the charges.
Alaska Customers: We recommend you call Alaska Marine Lines (AML) at 206-764-8346 or email their customer service department at amlcsc@lynden.com
AML uses Hogland's Transport in Everett, WA to pick up your order from Emerald and deliver your parts to the Seattle Dock (and vice versa). You can call Hogland's at 206-624-3000 or send email to dispatch@hoglands.com
Peninsula Truck Lines is another carrier that frequently comes to Emerald. 800-942-9909 or custserv@peninsulatruck.com
Here is a free fillable PDF of a *Blank BOL from Peninsula (click below to download).
Here is a free fillable PDF of a *Blank BOL from Peninsula (click below to download).
| peninsula_-_fillable_bol.pdf |