Galvanizing FAQs (Frequently Asked Questions)
Will my material fit in Emerald’s Kettle?
Customers want to know if their larger material will fit in Emerald’s kettle. Emerald’s kettle size is 10’-0” long x 2’-6” wide x 4’-0” deep. If at least two of the dimensions (length, width, or depth) of your fabrication are smaller than 2’-6” we can galvanize your product in a single (or one) dip. Larger fabrications up to 15’-0” long can be double dipped, which is sometimes called progressive dipping. When Emerald double dips a fabrication, we dip approximately one half of the length of the structure in our kettle first and then turn it around to dip the other half of the length of the structure. Double dipping creates a faint gray line where the two dippings meet which is lightly sanded down in our finishing area to make the line less visable. The galvanizing quality of double dipping is just as good as single dipping but for architectural applications single dipping is preferred. Please contact us for the particulars of our capabilities on your specific product.
What are your shipping and receiving hours?
Our shipping and receiving department operates Monday through Friday, from 8:00 am to 4:00 pm. Please inform your drivers we are closed from 12:00 pm - 12:30 pm for lunch. Off-hours receiving is available by appointment.
What are your turn-around/delivery times?
Turn-around times on customer orders are usually 3-5 business days, with advance notice of delivery. Expedited service is available upon request for an additional fee. Please call to confirm or pre-schedule deliveries when turn-around time is critical.
Can you provide or arrange for pickup and delivery?
No. Our customers are responsible to arrange their own drop off and pick ups. We do have relationships with several local, regional and national carriers and can coordinate with those you have an account with, after you have made your own arrangements and have let us know what you have scheduled. We can also help you coordinate your international shipments from Canada, Mexico and beyond (small fee applies). Please contact our shipping department for more information.